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Terms & Conditions

SMS Terms & Conditions

1- SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared
with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receiving text messages from Lakes Heating & Air Conditioning, you may receive messages
related to the following (provide specific examples):

  • Appointment reminders
  • Follow-up messages
  • Billing inquiries
  • Promotions or offers (if applicable)

Example: “Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at
[Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”

3- Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may
receive up to [2] SMS messages per week related to your [appointments/billing, etc.].

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing
plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from Lakes Heating & Air Conditioning in the following ways:
• Verbally, during a conversation
• By submitting an online form
• By filling out a paper form

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS
message you receive and no further messages will be sent. Alternatively, you can email us at
info@lakesheatingandair.com.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help
directly from us at info@lakesheatingandair.com.
Additional Options:
• If you do not wish to receive SMS messages, you can choose not to check the SMS consent
box on our forms.

8- Standard Messaging Disclosures:

• Message and data rates may apply.
• You can opt-out at any time by texting “STOP.”
• For assistance, please email info@lakesheatingandair.com.
• Message frequency may vary

What To Expect

Discover the Lakes Heating & Air Conditioning Difference

Trusted in Your Home & Business Since 1974

For nearly 50 years, Lakes has been trusted by Northeast Ohio home and business owners.

Fully Licensed & Insured

Our team of experts has the skill and training to deliver the highest quality services every time.

Honest Work Ethic

The Lakes Heating & Air Conditioning team is dedicated to ensuring honest and expert service every time.

Commitment to Integrity & Professionalism

Our technicians are committed to high-standard work, integrity, and professionalism with every service.

Satisfaction Guarantee

We are dedicated to ensuring customers 100% satisfaction with every heating and cooling service we perform.

Financing Available

We offer financing options to our customers to ensure that our services are always accessible and affordable.

Trusted in Your Home & Business Since 1974

For nearly 50 years, Lakes has been trusted by Northeast Ohio home and business owners.

Fully Licensed & Insured

Our team of experts has the skill and training to deliver the highest quality services every time.

Honest Work Ethic

The Lakes Heating & Air Conditioning team is dedicated to ensuring honest and expert service every time.

Commitment to Integrity & Professionalism

Our technicians are committed to high-standard work, integrity, and professionalism with every service.

Satisfaction Guarantee

We are dedicated to ensuring customers 100% satisfaction with every heating and cooling service we perform.

Financing Available

We offer financing options to our customers to ensure that our services are always accessible and affordable.

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Our Reviews

See What Your Neighbors Are Saying

Installed complete heating and cooling system in older house, Not an easy install. They did a fantastic job. Workers were polite and professional. I wish all contractors operated the way they do. Highly recommend them.

Mark F.

Mark F.

Love this family owned company. They take great care, offer real advice to keep heating and air running efficiently, fair pricing and great service from booking appointments to the techs that come to service your unit. Have used them for a long time and never been…

Kimberly R.

Kimberly R.

Best service, honest, fair prices! I called Lakes because of their reputation in the community, and I was not disappointed. My furnace went out during a cold snap of subzero temperatures, and Lakes got a new furnace in my home the very next day for a…

Michelle W.

Michelle W.

I am new to the area and shortly after moving into our new home, we learned the zone heating was not working. I received a couple of quotes. Lake's Heating was thorough and quoted us only for work that was required to repair the issue --…

Gina M.

Gina M.

Call the Lakes team; you will be very glad you did! Everyone I dealt with was professional in every aspect. They performed a major overhaul of our furnace at a significantly lower cost than a competitor quoted. In a service business that knows you have sought…

Scott R.

Scott R.